Return Policy
At Young’s Craft House, each piece is handcrafted with care and attention to detail. We take pride in the quality of our work and thoroughly inspect every item before it leaves our studio.
However, we understand that sometimes things don’t go as planned — and that’s okay. Your satisfaction means everything to us.
If your item arrives damaged or has a defect, we sincerely apologize. We’ll happily offer a
full refund or replacement
within 14 days of delivery.
✅We cover the return shipping cost for any defective items.
To initiate a return, please email us at [email protected]
with your order number and a photo of the issue.
If you’ve simply changed your mind about a purchase, we understand.
We accept returns within 14 days of delivery for unused items in original condition.
🚫Return shipping costs are the responsibility of the customer
in this case.
💬 Questions?
If you’re unsure whether your item qualifies for a return or have any concerns, feel free to reach out. We’re always happy to help!
Young’s Craft House is a family-run business in Welland, Ontario, creating handcrafted home décor with love and Canadian-sourced materials.
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